Refund and Returns Policy

The Return Policy

We stand behind every book that leaves our hands. If your order arrives damaged or doesn’t match what we promised, we make it right at no cost to you. This policy explains when that applies and how we handle it.

For Print Books

For Hardcover, Paperback, and Signed Limited Editions

Print books are eligible for replacement or refund only when they arrive damaged, defective, or materially different from what was promised. We do not accept returns based on buyer’s remorse, change of mind, or having read the work. Free chapter samples and product previews are available so you can confirm the work is right for you before purchasing.

If your book arrives damaged or defective:1.

1. Contact us at re*****@**************es.com within 14 days of delivery
2. Include your order number, a brief description of the issue, and clear photosof the damage.
3. We will arrange a replacement at no cost to you, or issue a refund — your choice.
4. For replacements, we cover all return shipping. You will not be asked to ship the damaged book back.

Signed Limited Editions. Replacement is subject to the remaining inventory of the signed run. If no signed replacement is available, we issue a full refund.

For Digital Products

For E–Books, Audiobooks, and Chapter PDFs

Digital products are non-refundable once purchased and delivered — an industry-standard practice and a reflection of their immediate, non-returnable nature. Use our free sample chapters and product previews to confirm the work is right for you before purchasing. If a digital file fails to deliver, downloads incorrectly, or arrives corrupted, contact us at re*****@**************es.com. We will resolve the technical issue or issue a refund.

For Order Changes and Cancellations

Orders may be canceled within 24 hours of placement, provided they have not yet shipped. Address corrections are accepted prior to shipment. Once an order ships, the standard policy above applies.

For Lost or Undelivered Packages

If your tracking shows delivery but you have not received the package:

1. Check with neighbors and your local mail facility — most “missing” packages turn up within 48 hours.
2. If not located, contact us within 7 days of the delivery scan at re*****@**************es.com
3. We will open a carrier investigation. Upon confirmation of loss, we ship a replacement at no cost.

 

This policy governs direct purchases from anuprisingseries.com only. Books purchased through Amazon, independent bookstores, or other retailers are governed by those sellers’ own return policies.

How Refunds Are Processed

Approved refunds are issued to your original payment method by default. Processing may take 5–7 business days to appear on your statement. As an alternative, you may choose store credit at 110% of the refund value — applicable to any future purchase on anuprisingseries.com. The 10% bonus is our way of thanking you for being patient and staying connected.

Contact

Returns and claims: re*****@**************es.com

Typical response time: 1–2 business days